# FAQ

- [FAQ](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq.md)
- [How to bypass workflow conditions](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-bypass-workflow-conditions.md): Workaround for bypassing workflow conditions when running a transition via the mail handler
- [How to avoid email loops](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-avoid-email-loops.md)
- [How to control who to send emails to](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-control-who-to-send-emails-to.md)
- [How to customize Email From in outgoing emails](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-customize-email-from-in-outgoing-emails.md)
- [How to enable logging](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-enable-logging.md)
- [How to install license keys](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-install-license-keys.md)
- [How to find out why the Email button is missing](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-find-out-why-the-email-button-is-missing.md)
- [How to obtain a community or non-profit license](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-obtain-a-community-or-non-profit-license.md)
- [How to prevent duplicate emails](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-prevent-duplicate-emails.md)
- [How to remove old content from reply emails](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-remove-old-content-from-reply-emails.md)
- [How to send personalized emails to recipients](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-send-personalized-emails-to-recipients.md)
- [How to set up auto-reply or acknowledgment emails](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-set-up-auto-reply-or-acknowledgment-emails.md)
- [How to track cases when you don't get any emails](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-track-cases-when-you-dont-get-any-emails.md)
- [How to view the log of incoming and outgoing emails](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-view-the-log-of-incoming-and-outgoing-emails.md)
- [The iOS Mail app does not show attachments](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/the-ios-mail-app-does-not-show-attachments.md)
- [How to route emails to projects](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-route-emails-to-projects.md)
- [How to maintain email threads in Jira](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-maintain-email-threads-in-jira.md)
- [How to fix issues with a corrupt index state](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-fix-issues-with-a-corrupt-index-state.md)
- [How to set polling interval for mail accounts manually](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/faq/how-to-set-polling-interval-for-mail-accounts-manually.md)
- [Tutorials](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials.md)
- [Configuring email approval](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials/configuring-email-approval.md)
- [Customizing the email template used with manual emails](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials/customizing-the-email-template-used-with-manual-emails.md)
- [Enhance Jira Service Management with Email This Issue](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials/enhance-jira-service-management-with-email-this-issue.md)
- [Getting Started](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials/getting-started.md)
- [Setting up an Email Help Desk](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials/setting-up-an-email-help-desk.md)
- [Setting up customized notifications](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials/setting-up-customized-notifications.md)
- [Setting up a Service Management with a Next-Gen Mail Handler](/email-this-issue/email-this-issue-for-jira-server-data-center/faq/tutorials/setting-up-a-service-management-with-a-next-gen-mail-handler.md)