# FAQ

- [No recipients error in outgoing emails](/email-this-issue/faq/no-recipients-error-in-outgoing-emails.md): This guide aims to help you find a reason behind emails that are not sent out but placed in the error queue with the "no recipients" error.
- [How-to add custom macro to email Template?](/email-this-issue/faq/email-this-issue-for-jira-cloud-how-to-add-custom-macro-to-email-template.md)
- [Why cannot I select custom event types in notification?](/email-this-issue/faq/email-this-issue-for-jira-cloud-why-cannot-i-select-custom-event-types-in-notification.md)
- [How to configure the Email This Issue addon user in Jira Cloud?](/email-this-issue/faq/email-this-issue-for-jira-cloud-how-to-configure-the-email-this-issue-addon-user-in-jira-cloud.md)
- [I get an error: Could not create request on behalf of the sender](/email-this-issue/faq/email-this-issue-for-jira-cloud-i-get-an-error-could-not-create-request-on-behalf-of-the-sender.md)
- [Why is the Incoming Mail Queue size limited?](/email-this-issue/faq/email-this-issue-for-jira-cloud-why-is-the-incoming-mail-queue-size-limited.md)
- [Outgoing mail not sent - Read timeout error](/email-this-issue/faq/outgoing-mail-not-sent-read-timeout-error.md)
- [Access restriction icon is not appearing when adding internal attachments via Email this Issue](/email-this-issue/faq/access-restriction-icon-is-not-appearing-when-adding-internal-attachments-via-email-this-issue.md)