Email This Issue
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Email This Issue - for Jira Cloud
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Overview
Email This Issue - for Jira Cloud
Features
How Email This Issue Works
Comparing Email This Issue and Jira Cloud
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Outgoing Emails
Outgoing emails overview
Manual emails
Email notification schemes and email notifications
Workflow post functions
Advanced email configuration
Customizing email templates
Canned Responses (default messages)
Scope evaluation
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Incoming Emails (Mail Handlers)
Incoming emails overview
Adding/editing a mail handler
Global Sender Address Filters
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Administration
Outgoing Mail Connections
Alerting via Webhooks
Mail Queue
Email Audit Log
Permissions
Recipient Restrictions
Incoming Mail Connections
Incoming Mail Queue
Incoming Mail Log
OAuth2 Credentials
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FAQ
No recipients error in outgoing emails
How-to add custom macro to email Template?
Why cannot I select custom event types in notification?
How to configure the Email This Issue addon user in Jira Cloud?
I get an error: Could not create request on behalf of the sender
Why is the Incoming Mail Queue size limited?
Outgoing mail not sent - Read timeout error
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General
Release Notes
API
Addon Pages
Security Advisories
Appendix
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Email This Issue - for Jira Cloud
Overview Email This Issue

Server & Data Center

If you are looking for our Server or Data Center Documentation, check out the Dedicated Documentation here.

Overview

Email This Issue extends Jira with advanced Email functionalities.
Email This Issue Features

Outgoing Emails

Outgoing emails can be triggered by
  • Post functions
  • Jira Events
  • Manual sending (Email This Issue feature)
Send emails with Email This Issue

Process Incoming Emails

Incoming Emails can be processed and
  • Added as a comment
  • Fields can be updated
  • New Issue can be created
  • Transitions can be executed
  • and many more
Receive emails with Email This Issue
Check out all features on the next page!
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Features
Last modified 3mo ago
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Outline
Overview
Outgoing Emails
Process Incoming Emails