# Email This Issue - for Jira Server/DC

{% hint style="info" %}
**Cloud**

If you are looking for our Cloud Documentation, check out the [Cloud Documentation here](https://docs.meta-inf.hu/email-this-issue/).
{% endhint %}

## Overview

Email This Issue extends Jira with advanced Email functionalities.

Email collaboration and email Service Management made easy - send and receive emails with support for external users.

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FF4eWBwgjODQTCEG3laC6%2FJETI%20-%20kiemelt%20feature%20kartyak.jpg?alt=media\&token=750b4cd6-907f-4211-84c8-a8be77758b80)

## Outgoing Emails

Outgoing emails can be triggered by

* Post functions
* Jira Events
* Manual sending (Email This Issue feature)

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2Fwhn4K8KLFVXgp6odAGpX%2Fd574b68a-12ab-4ccc-bfe6-dbfd451f402d.webp?alt=media\&token=0876ba2b-49f3-4967-af13-cc5cb11ceacd)

{% content-ref url="documentation/outgoing-emails" %}
[outgoing-emails](https://docs.meta-inf.hu/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails)
{% endcontent-ref %}

## Process Incoming Emails

Incoming Emails can be processed and

* Added as a comment
* Fields can be updated
* New Issue can be created
* Transitions can be executed
* and many more

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FZtKZRMXmplALTxDkDyYA%2F9217ba05-1d27-47bf-b47e-95eb3b7486f7.webp?alt=media\&token=8de270cd-9387-41e6-a5d4-c090bee203c6)

{% content-ref url="documentation/incoming-emails" %}
[incoming-emails](https://docs.meta-inf.hu/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/incoming-emails)
{% endcontent-ref %}

{% hint style="success" %}
Check out all features on the next page!
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.meta-inf.hu/email-this-issue/email-this-issue-for-jira-server-data-center/master.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.