Migrating Mail Accounts
This section describes how to migrate mail accounts from Server to Cloud.
Note that if connections use OAuth2, client credentials need to be migrated first so that they are available when the connections are replicated on Cloud. For more information, see: Migrating OAuth2 Credentials.
  1. 1.
    On Server, do the following:
    1. 1.
      Go to Mail accounts under INCOMING EMAILS ADMINISTRATION on the sidebar.
    2. 2.
      Choose the account you want to migrate, click the three dots, and select Edit.
  2. 2.
    On Cloud, do the following:
    1. 1.
      Go to the Administration configuration tab, then select Mail Accounts under INCOMING MAILS.
    2. 2.
      Click Add.
      ​
      ​
  3. 3.
    Copy and paste content from the Edit Mail Account panel on Server to the Add Mail Account panel on Cloud. Make sure to set the same values to the following fields on Cloud as on Server:
    • Name β†’ Name
    • Description β†’ Description
    • Protocol β†’ Service Provider
    • Encryption β†’ Encryption
    • Host β†’ Host
    • Username β†’ Username
    • Password β†’ Password
    • Port β†’ Port
    • Timeout β†’ Timeout
      ​
  4. 4.
    Pay special attention to the Protocol field:
    • If it contains IMAP on Server, as in the example above, select General IMAP4 service in the Service Provider dropdown list on Cloud.
    • If it contains POP3 on Server, select General POP3 service in the Service Provider dropdown list on Cloud.
    • If it contains OAuth Credentials on Server, as in the example below, select GMail/GSuite with OAuth2 or Microsoft365 with OAuth2 in the Service Provider dropdown list on Cloud, depending on the type of mail account that your are configuring.
      • If no OAuth2 Client settings are found, you must migrate your OAuth2 credentials from Server to Cloud, and restart the account setup procedure. For more information, see: Migrating OAuth2 Credentials.
      • If OAuth2 Client settings are already created on Cloud, configure the OAuth2 Credentials field on Cloud based on the value of the OAuth Credentials field on Server.
        ​
  5. 5.
    To validate all parameters, select Test Connection.
  6. 6.
    Save your settings.
Your mail accounts have been migrated. As a final validation step, send yourself a test email.
For more information, see:
Server documentation: Incoming Mail Connections​
Cloud documentation: Incoming Mail Connections​
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