> For the complete documentation index, see [llms.txt](https://docs.meta-inf.hu/glass-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.meta-inf.hu/glass-documentation/user-guides/administration-guide/3-set-up-confluence-export/confluence-export-troubleshooting.md).

# Confluence Export Troubleshooting

In case you receive an error message during your Glass Documentation export into Confluence, please see the possible causes below and how to fix them.

### Not Found error <a href="#id-3-setupconfluenceexport-notfounderror" id="id-3-setupconfluenceexport-notfounderror"></a>

| **Error message**                                                                                                                                                       | **What it means**                                                                                 | **How to fix it**                                                                                                                                                                                                                                                                                                          |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p></p><p><strong>Not Found</strong></p><ul><li>Page does not exist</li><li>Missing view permission for page</li><li>Missing view permission for space</li></ul><p></p> | The page title or page ID is **incorrect** in the “Location URL” you have added.                  | <p>Check the destination Confluence page’s URL again and correct the “Location URL”.<br>”Location URL” should be one of these formats:</p><ul><li><https://myconfluence.com/display/SPACE/><strong>pagetitle</strong></li><li><http://myconfluence.com/pages/viewpage.action?pageId=><strong>yourpageID</strong></li></ul> |
|                                                                                                                                                                         | You have no **View Permission** in the Confluence space and/or page you want to export into.      | Grant **View Permission** to the executer user in the destination Confluence or contact your System Administrator to help you.                                                                                                                                                                                             |
|                                                                                                                                                                         | The **Application Links** between Jira and Confluence is either missing or not working correctly. | Make sure that the Jira and Confluence **Application Links'** **statuses** are CONNECTED and the Confluence user has the right **permissions**.                                                                                                                                                                            |

### Forbidden errors <a href="#id-3-setupconfluenceexport-forbiddenerrors" id="id-3-setupconfluenceexport-forbiddenerrors"></a>

| <p><strong>Forbidden</strong></p><ul><li>Missing add permission for page</li><li>Missing add permission for space</li></ul>                                                                                                                                                                                                                        | It might mean that you have no **Add Permission** in the Confluence space and/or page you want to export into.                                                                                                                      | Grant **Add Permission** to the executer user in the destination Confluence or contact your System Administrator to help you.                                                                                                                                                                                                                   |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p><strong>Forbidden</strong></p><ul><li>Application link is missing</li><li>Application link is not working</li><li>Invalid Location URL</li></ul><p>For more info, please read this <a href="https://codecanvas.atlassian.net/wiki/spaces/GLASS/pages/978649093/3+-+Set+Up+Confluence+export">guide</a>, or contact the system administrator</p> | <p>The page title is <strong>missing</strong> in the “Location URL” you have added.<br><br>or<br><br>The “Location URL” field was filled with <strong>invalid input</strong> - anything other than a valid Confluence page URL.</p> | <p>Check the destination <strong>Confluence page’s URL</strong> again and correct the “Location URL”.<br><br>”Location URL” should be one of these formats:</p><ul><li><https://myconfluence.com/display/SPACE/><strong>pagetitle</strong></li><li><http://myconfluence.com/pages/viewpage.action?pageId=><strong>yourpageID</strong></li></ul> |
|                                                                                                                                                                                                                                                                                                                                                    | The **Application Links** between Jira and Confluence are either missing or not working correctly.                                                                                                                                  | <p>Make sure that the Jira and Confluence <strong>Application Links'</strong> <strong>statuses</strong> are CONNECTED and the Confluence user has the right <strong>permissions</strong>.</p><p><br>Contact your System Administrator if you need help.</p>                                                                                     |

### Bad Request error <a href="#id-3-setupconfluenceexport-badrequesterror" id="id-3-setupconfluenceexport-badrequesterror"></a>

| **Error message**                                                                                                                   | **What could it mean?**                                                                                                                                                                | **How to fix it?**                                                     |
| ----------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------- |
| <p><strong>Bad Request</strong></p><ul><li>A page with this title already exists in this space</li><li>Invalid page title</li></ul> | The “Page Title” field was filled with **invalid input** - may be left empty or only filled with whitespaces.                                                                          | Add **valid input** into “Page Title“ field before clicking on Export. |
|                                                                                                                                     | <p>CREATE:<br>A Confluence page with the title you have added in “Page Title“ <strong>already exists</strong> within the same space you want to export into.</p>                       | Add **another title** in “Page Title“ field before clicking on Export. |
|                                                                                                                                     | <p>UPDATE:<br>A Confluence page, other than the page you want to update <strong>already exists</strong> with the added “Page Title“ within the same space you want to export into.</p> |                                                                        |