> For the complete documentation index, see [llms.txt](https://docs.meta-inf.hu/myra-master-your-ratings/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.meta-inf.hu/myra-master-your-ratings/cookbook/collet-csat-feedback-with-myra.md). # Collet CSAT feedback with Myra Start collecting customer satisfaction scores immediately by activating the built-in CSAT survey. Follow these simple steps to start collecting feedback with Myra: #### 1. Enable Feedback Collection First, we need to activate the survey. * Navigate to the **Settings** tab in Myra. * Locate the built-in **CSAT** survey and switch the **Enable Collection** toggle to the "On" position.

#### 2. Review Your Collection Rules Myra’s built-in CSAT survey comes with predefined rules to ensure feedback is requested at the perfect moment. * If needed, you can easily add new rules (like filtering by specific days or statuses) to perfectly tailor when your customers are asked for their feedback.

#### 3. Watch the Feedback Roll In! You are all set! Now, as soon as a Jira request is resolved (or meets your specific rule criteria), your customers will be able to submit their CSAT rating seamlessly using the Myra panel directly on the issue.

Collect CSAT feedback directly on the issue

--- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.meta-inf.hu/myra-master-your-ratings/cookbook/collet-csat-feedback-with-myra.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.