# Collection configuration

When opening a Feedback Survey, navigate to the **Collection configuration** section within your settings menu. This is your command center for defining exactly how feedback is collected from your customers.

* **Question**
  * Define the exact question your customers will see when asked for feedback (e.g., *"How did we do today?"* or *"How likely are you to recommend us?"*).
  * You can use the **Preview** to check the layout and ensure the question looks right before it goes live.

<figure><img src="/files/t2A2ODssPZDa2a5lbmqY" alt="" width="563"><figcaption></figcaption></figure>

* **Enable Collection** This is the master switch that allows customers to submit feedback.
  * Located in the Collection configuration section, this is the master switch that allows customers to submit feedback.
  * If your survey uses a Project or Public scope, enabling this toggle automatically generates a **Public Survey Link**. You can share this standalone URL directly with customers to collect responses, which are then securely routed back to your Jira instance.

<figure><img src="/files/wB7qsGkfsaapQvOHdtr3" alt="" width="563"><figcaption></figcaption></figure>

* **Comment**
  * Toggle this on to give customers an optional text box to explain their rating.

<figure><img src="/files/acTumfzmlPldWkejsdDR" alt="" width="563"><figcaption></figcaption></figure>

* **Public survey link**
  * Easily copy this standalone URL to collect feedback from external users, allowing them to submit responses without requiring Jira access.

<figure><img src="/files/HMTLt5JMzGFbkUyKomH9" alt="" width="563"><figcaption></figcaption></figure>

* **Public Rating Code**
  * The Public Survey Link and Public Rating Code are not available for surveys using the Request scope, as those surveys must be tied directly to a specific Jira ticket's lifecycle.

<figure><img src="/files/619vCDt7YHJ2fo7fE0m2" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
The Public Survey Link is not available for surveys using the **Request** scope, as those surveys must be tied directly to a specific Jira ticket's lifecycle.

The Public Rating Code is only available for surveys using the **Public** scope
{% endhint %}

{% hint style="warning" %}
**Content Security Policy (CSP) Requirements**

If you are using the **Public Rating Code** on a website that enforces a Content Security Policy (CSP), you must update your website's headers.

Add the following directives to allow the Myra widget script and styles to load correctly:

`Content-Security-Policy: script-src 'self' https://db7913d4-1505-466a-b4aa-2c6ffc274afb.hello.atlassian-dev.net; style-src 'self' https://db7913d4-1505-466a-b4aa-2c6ffc274afb.hello.atlassian-dev.net;`

Without these specific CSP configurations, your browser's security policy will block the widget, preventing your feedback score from appearing on the page.
{% endhint %}

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