# Understand Survey scopes

## Survey scopes <a href="#survey-scopes" id="survey-scopes"></a>

When creating a new Feedback Survey you can choose from the following **scopes**:

* Request
* Project
* Public

**Request scope** let’s you tie the collected feedback to each request. When using request scope feedback can only be collected within the requests context, but you can display the feedback score in JSM portal or on your own website.

**Project scope** let’s you collect feedback on the portal page and also let’s you display the feedback score in JSM portal or on your own website.

Request and Project scope Feedback Surveys will always be linked to the current project that the Feedback Survey was created in.

**Public scope** let’s you create Feedback Survey where you can collect feedback from where you can ebbed Myra as a widget. Public scoped Feedback Survey can be created from a given Project’s settings where it will be linked to the current project. Can also be created from the global settings where you have to link it to a project.

Survey Scopes define the context in which feedback is collected and where the resulting data is linked within Myra.

#### Request Scope <a href="#request-scope" id="request-scope"></a>

* **Context:** Tied specifically to individual requests.
* **Collection:** Feedback is gathered within the context of a specific request.
* **Visibility:** Scores can be displayed within the Customer Portal or embedded on your own website.

#### Project Scope <a href="#project-scope" id="project-scope"></a>

* **Context:** Tied to the broader Project level.
* **Collection:** Feedback is collected directly on the Portal page or on a Standalone page.
* **Visibility:** Scores can be displayed within JSM portal or on external websites.

{% hint style="info" %}
Both Request and Project scopes are strictly linked to the specific project in which the survey was originally created.
{% endhint %}

#### Public Scope <a href="#public-scope" id="public-scope"></a>

* **Context:** Independent of a specific portal location.
* **Collection:** Allows you to collect feedback anywhere by embedding Myra as a widget or a standalone survey.
* **Configuration:** If created within **Project Settings**, it is automatically linked to that project. If created via the **Global App**, you must manually select the project you wish to link the data to.


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