# FAQ

## General

<details>

<summary>Is this app safe to use? How do you store user data?</summary>

PFO is built on forge, so all the data remains on your side, META-INF won't receive or store any personal data from you.

</details>

<details>

<summary>Is there an On-Premise version available?</summary>

No, PFO is created for the Cloud only.

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<details>

<summary>Will there be a free plan available forever?</summary>

We plan to keep a free Starter plan for reduced usage and evaluation.

</details>

## Configuration

<details>

<summary>Missing some config files</summary>

Make sure that

* you created a `bitbucket-pipeline.yml` and a `pipeline-forms.yml` as well
* you are on the branch where these files exist

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<details>

<summary>Why is my form not showing up?</summary>

Make sure of the follwing:

* [ ] `bitbucket-pipelines.yml` exists (because you created it)
  * [ ] it contains the pipeline to which you are referring in your form
  * [ ] your referred pipeline is a custom pipeline (not in default, branches, tags, pull-requests section)
* [ ] `pipeline-forms.yml` exist (because you created it)
  * [ ] you have at least one form
  * [ ] your form contains at least one field
  * [ ] your form is attached to an existing pipeline
  * [ ] the form is validated and the syntax is correct

</details>

<details>

<summary>A schedule is not running</summary>

Make sure that

* you did not hit the quota limit of your plan
* the schedule exists and is enabled

</details>