# Entitlement Number

The Entitlement Number is a unique identifier of the customer's purchase transaction and app subscription. The old form of the Entitlement Number is the so called SEN-number (e.g. **SEN-16421878**), the new and future identifier that is about to replace SENs is the App Entitlement Number (e.g. **E-3W8-NHD-V5E-GM7**).

This identifier serves as the entry point to fetch marketplace data. Therefore the Entitlement Number has to be entered either by the customer upon creating the issue via the customer portal, or by the support agents updating the request in Jira.

Entitlement Number should be saved in a Text custom field specified in the app's [configuration screen](https://docs.meta-inf.hu/marketplace-integration-for-jira/configuration).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.meta-inf.hu/marketplace-integration-for-jira/entitlement-number.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.