Odoo Connector
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  • General Product Information
    • Odoo Confluence Connector Overview
  • User Guide
    • How to connect Confluence and Odoo
    • Odoo Connector for Confluence
      • Odoo Connector for Admins
        • Adding a New Odoo Server
      • Odoo Connector for Users
        • Authenticating to an Odoo Server
        • Adding the Odoo Connect Macro
    • Confluence Connector for Odoo
      • Confluence Connector for Admins
        • Installation
        • Application settings
        • Model scheme settings
        • Model configuration settings
        • Revoke User Authorizations
      • Confluence Connector for Users
        • Review and Revoke Your Authorizations
    • Troubleshooting guide
      • How to Check Your Own Odoo OAuth2 Tokens
      • I cannot authenticate to the server, even though I have configured it on both sides. Why is that?
      • I have used the macro before, but now it says "Need to authenticate to server!". What to do?
    • Use Cases
      • Current Use Cases
        • Follow up Confluence Meeting Notes
        • Creating a gateway between Confluence Pages and Product details
      • Potential Future Use Cases
    • Odoo Connector for Confluence Cloud
      • Install Odoo Connector on Confluence Cloud
      • Install Confluence Connector on Odoo
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  • Event description
  • Error message
  • Cause of event
  • Resolution
  1. User Guide
  2. Troubleshooting guide

I cannot authenticate to the server, even though I have configured it on both sides. Why is that?

PreviousHow to Check Your Own Odoo OAuth2 TokensNextI have used the macro before, but now it says "Need to authenticate to server!". What to do?

Last updated 3 years ago

Event description

You have created and set up the Odoo server in confluence and in Odoo, the server shows available: You try to authenticate, get redirected to a new page but instead of successfully authenticating, the below error is displayed:

Error message

{"orestapi_code": "OrestapiOauth2Authorization-0005", "orestapi_message": "Redirect URI not found or misconfigured"}

Cause of event

The redirect URI is either not set or is configured incorrectly in the Odoo Server.

Resolution

  1. Check the URI settings of the Odoo server through Settings → Users and companies → Applicactions.

  2. Select the respective server, then click Edit

  3. Add the below line to the URI on the URIs tab by clicking Add a line:

URI

https://<server-address>/plugins/odoo-connector/callback.action