Odoo Connector
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  • General Product Information
    • Odoo Confluence Connector Overview
  • User Guide
    • How to connect Confluence and Odoo
    • Odoo Connector for Confluence
      • Odoo Connector for Admins
        • Adding a New Odoo Server
      • Odoo Connector for Users
        • Authenticating to an Odoo Server
        • Adding the Odoo Connect Macro
    • Confluence Connector for Odoo
      • Confluence Connector for Admins
        • Installation
        • Application settings
        • Model scheme settings
        • Model configuration settings
        • Revoke User Authorizations
      • Confluence Connector for Users
        • Review and Revoke Your Authorizations
    • Troubleshooting guide
      • How to Check Your Own Odoo OAuth2 Tokens
      • I cannot authenticate to the server, even though I have configured it on both sides. Why is that?
      • I have used the macro before, but now it says "Need to authenticate to server!". What to do?
    • Use Cases
      • Current Use Cases
        • Follow up Confluence Meeting Notes
        • Creating a gateway between Confluence Pages and Product details
      • Potential Future Use Cases
    • Odoo Connector for Confluence Cloud
      • Install Odoo Connector on Confluence Cloud
      • Install Confluence Connector on Odoo
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  • Event description
  • Cause of event
  • Resolution
  1. User Guide
  2. Troubleshooting guide

I have used the macro before, but now it says "Need to authenticate to server!". What to do?

PreviousI cannot authenticate to the server, even though I have configured it on both sides. Why is that?NextUse Cases

Last updated 1 year ago

Event description

You have used the macro before, you were authenticated to the server, but now it unexpectedly says "Please authenticate to server!" where the macro should be:

Cause of event

If set by an Odoo administrator, the server requires you to re-authenticate periodically. The time period after which the server asks the user to re-authenticate can be set by the Odoo administrator.

Resolution

Re-authenticate as detailed in the section. If you are an administrator and would like to re-set the time after which the server asks the user to re-authenticate, please follow the guide.

Authenticating to an Odoo Server
Application settings