# Outgoing Emails

Email This Issue for Jira Server provides a seamless email experience to enrich the collaboration toolset of Jira Server. There are various ways for sending outgoing emails using Email This Issue: manually, or with the help of event notifications or workflow post functions.

As for **Outgoing Mail Connections**, there are two possibilities. **It is strongly recommended to use Email This Issue's custom Outgoing Mail Connection**, however, using Jira's connection for sending emails is possible too.

{% hint style="warning" %}

There are some **limitations** when **Jira's Outgoing Connection** is set as the Outgoing Connection in the Context or in the General Configuration (for Bulk Email sending).<br>

* icons (e.g. issue type icon, priority icon) do not appear in some email clients
* email's status cannot be retrieved for the Email Audit Log, only the "Sent via Jira" status will be shown
* Jira's Connection won't be handled by Email This Issue's backup / restore functionality

{% endhint %}

For more information, see:

[Manual emails](/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails/sending-manual-emails.md)

[Event notifications](/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails/event-notifications.md)

[Workflow post functions](/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails/workflow-post-functions.md)


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