> For the complete documentation index, see [llms.txt](https://docs.meta-inf.hu/email-this-issue/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.meta-inf.hu/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails.md).

# Outgoing Emails

Email This Issue for Jira Server provides a seamless email experience to enrich the collaboration toolset of Jira Server. There are various ways for sending outgoing emails using Email This Issue: manually, or with the help of event notifications or workflow post functions.

As for **Outgoing Mail Connections**, there are two possibilities. **It is strongly recommended to use Email This Issue's custom Outgoing Mail Connection**, however, using Jira's connection for sending emails is possible too.

{% hint style="danger" %}
On Jira Data Center versions 11.x.x running app versions 10.2.x and above, an incompatibility issue currently prevents emails from being sent successfully through the native Jira outgoing email connection.

To ensure outbound emails are delivered properly on these versions, you must configure and select a dedicated outgoing connection directly within the app.

You can read more about the configuration of your own outgoing connections here: [Outgoing Mail Connections](https://docs.meta-inf.hu/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/administration/outgoing-mail-connections)
{% endhint %}

{% hint style="warning" %}

There are some **limitations** when **Jira's Outgoing Connection** is set as the Outgoing Connection in the Context or in the General Configuration (for Bulk Email sending).<br>

* icons (e.g. issue type icon, priority icon) do not appear in some email clients
* email's status cannot be retrieved for the Email Audit Log, only the "Sent via Jira" status will be shown
* Jira's Connection won't be handled by Email This Issue's backup / restore functionality

{% endhint %}

For more information, see:

[Manual emails](/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails/sending-manual-emails.md)

[Event notifications](/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails/event-notifications.md)

[Workflow post functions](/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails/workflow-post-functions.md)