# Sending issue filters by email

The Issue Navigator is a flexible search and reporting tool in Jira. It is where you develop your issue filters. Email This Issue allows you to send the issues from a filter in emails.

Do the following to send filters by email with the help of Email This Issue:&#x20;

1\. Go to **Issues** -> **Search for issues**, then switch to **Advanced** search.

3\. Type in the desired filter, then, as shown in the image below, click the **Email** button in the top right corner.

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2F7TeG1cgQNBFmnslk3cYX%2Foutgoing_16.jpg?alt=media\&token=e0752acc-b0ad-4983-94ce-c2b1a365f42b)

&#x20;4\. Select the Issues to Send, then click **Next**.

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FlcwZEzpOAMpUE2DypSEY%2Foutgoing_17.jpg?alt=media\&token=75ace02d-f0bc-411f-976f-4bdbc0e5678b)

5\. Choose one of the two available options:

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FCluXyMC6Oss35VD0qjco%2Foutgoing_19.jpg?alt=media\&token=06075ad1-3f17-46e7-97da-7110f3b160c4)

* Send Issues Separately

This operation will send each issue in a separate email. You can rely on all the recipient options available in all email screens in Email This Issue.

Recipients may be issue-specific, such as Assignees or recipients from custom fields, etc.

{% hint style="info" %}
**Note:** Email This Issue sends a single email to all recipients, unlike Jira, which sends separate emails. This means if you send `n` issues to `m` recipients for an issue, JETI sends `m` emails, while Jira sends `n x m` emails.
{% endhint %}

{% hint style="info" %}
**Note**: The *Outgoing Email Connection* used for sending out each email will be determined by the *Context* configured for the Issue.
{% endhint %}

* Send List of Issues

This operation will send the list of issues in a single email. This is useful when you need to send the content of a filter in an issue table.

Recipients of these emails may be the users, external email addresses or user groups. Roles, issue participants, and custom fields are not available.

{% hint style="info" %}
**Note**: The *Outgoing Email Connection* that will be used to send out these emails can be configured in the *General Configuration* under the *Bulk Email* section.
{% endhint %}

6\. Compose your email the usual way by setting recipients, content, and options.

{% hint style="info" %}
**Note**: The email composition screen allows you to select a template to generate the emails from the dropdown list. When the content of a filter is sent in an issue list, templates must be created from the Issue List theme.

For more information, see [Email templates](#emailissuefilters-emailtemplates).
{% endhint %}

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FMz0xAUx0MwdMQuFRcaJx%2Fimage.png?alt=media\&token=5a60a051-7bbd-4d51-8784-dae757783498)

7\. Confim the list of issues and Click **Cancel** to start over or **Send** to dispatch the emails.

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FmNUgZDPLC6alHwPplid2%2Foutgoing_20.jpg?alt=media\&token=35b3d873-6c07-45c8-81b7-f60a89b09115)
