# Migrating global default email settings

Note that the settings you could configure under **General Configuration** on Server are all globally applicable, but on Cloud there is no such global configuration panel. What you can do on Cloud is to configure the default email settings under **Manual Email Configuration** and **Advanced Email Configuration** and leave scope-related fields empty as described in this section. Also note that some of the **General Configuration** functions are not available on Cloud at all (for more details, see the image at the end of this section) .

This section describes how to migrate default email settings from Server to Cloud for a specific scope.

1. To migrate parts of the **General configuration** settings from the **Configuration** panel on Server to the **Manual Email Configuration** on Cloud, do the following:
   1. Display the required configuration menus on both platforms:
      1. On the Server interface, go to **General Configuration** under the **SETTINGS** menu item on the sidebar to display the **Description** panel as shown in the image below.

      2. On the Cloud interface, go to **Manual Email Configurations** under the **GENERAL CONFIGURATION** menu item of the **Outgoing Mails** configuration tab, and click **Add** as shown in the image below.

   2. On the Cloud interface, do the following under the **Scope - *****WHEN*** tab as shown in the image below:
      1. Give a name to your configuration, for example, “**Global manual email defaults”**.
      2. Leave the **Project**, **Issue Type** and **JQL Filter** fields empty to match all projects and issue types. Note that the **Order** field needs to be updated only if you want to set up more than one configuration for the same scope.

         ![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FPpox3PnZyHEWko6uZTMz%2Fimage.png?alt=media\&token=4109e0ef-5655-429a-8113-a0bd2ac9f890)

   3. Click **Next** on the **Add Manual Email Configuration** panel.

   4. Copy and paste the content from the **Description** panel on Server to the **Default Recipients - *****WHO*** tab of the **Add Manual Email Configuration** panel on Cloud. As shown in the image below, make sure to copy and paste the content of the following fields:
      * **Recipients (To) → Recipient(s) To**
      * **Copy recipients (Cc) → Recipient(s) Cc**

        ![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FBJkOtb2ACOrZcpzHmbrI%2F2276130861?alt=media)

   5. Click **Next** on the **Add Manual Email Configuration** panel.

   6. Make sure that the same value is selected in the **Email Format** field of the **Add Manual Email Configuration** panel on Cloud as in the **Emails** panel on Server as shown in the image below.

      ![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FcS3pBmU5UJMwQCZ7Ak2E%2F2276130867?alt=media)

   7. Click **Next** on the **Add Manual Email Configuration** panel.

   8. Check the content of the **Comment visibility** field on Server, and configure the following fields accordingly in the **Comment Settings** tab of **Add Manual Email Configuration** panel of the Cloud interface, as shown in the image below:
      * **Add Comment to Issue**
      * **Comment visibility**

        ![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FnubuSsSbs3hQZ079zIRA%2F2276130873?alt=media)

   9. Save your settings.
2. To migrate global default email settings from the **Configuration** panel on Server to the **Advanced Email Configuration** on Cloud, do the following:
   1. On Cloud, go to **Advanced Email Configuration** under the **ADVANCED CONFIGURATION** menu item of the **Outgoing Mails** configuration tab and click **Add**.

      ![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FTUcCzDAccz9a2dshT46j%2F2276130879?alt=media)
   2. Do the following under the **Scope** tab of the **Add New Advanced Email Configuration** panel as shown in the image below:
      1. Give a name to your configuration.
      2. Leave the rest of the fields empty to use the settings globally. Note that the **Order** field needs to be updated only if you want to set up more than one Advanced email configuration for the same scopes.

         ![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FrIvqSXbeYJ8d4JXxwrdZ%2F2276130885?alt=media)
   3. Click **Next** on the **Add New Advanced Email Configuration** panel.
   4. Migrate settings from the **Emails** panel on Server to the **Email Settings** tab of the **Add New Advanced Email Configuration** panel on Cloud. Note that the **Add recipients to watchers** checkbox on Server corresponds to the **Store Jira User Recipients** field on Cloud as shown in the image below.

      ![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FGmu9mBZPrbmeW9RPqiET%2F2276130891?alt=media)
   5. Save your settings.

Your global default email settings have been migrated.

Note that the following general settings cannot be configured on Cloud:

![](https://4173056255-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY44m7ZY1jU4Arh2tzwNn%2Fuploads%2FJDpwKubxyCMW2Q5OTlRE%2F2276130897?alt=media)

For more information, see:

Server documentation: [General Configuration](https://docs.meta-inf.hu/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/administration/general-configuration)

Cloud documentation: [Manual Email Configuration](https://docs.meta-inf.hu/email-this-issue/outgoing-emails/manual-emails/email-this-issue-for-jira-cloud-manual-email-configuration) and [Advanced Email Configuration](https://docs.meta-inf.hu/email-this-issue/outgoing-emails/email-this-issue-for-jira-cloud-advanced-email-configuration)