Customizing the email template used with manual emails
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This section explains how to customize the Email This Issue template used when you are manually editing and sending notifications using the Email button. Read more .
This tutorial requires the following prerequisites to be met:
The Email This Issue add-on is installed in Jira. Read more .
A license key is saved in Jira.
You have an SMTP server configured in Jira. Read more .
By following this guide you will be able to carry out the following actions:
1. Customize the email templates used by Jira Email this Issue.
2. Test the template. (optional)
2. Associate the template with your projects and/or issue types
1. Go to Email Templates under OUTGOING EMAILS and click the Add button then choose from the following options:
Create from Themes
Create from JIRA Templates
2. Customize the template according to your needs. Use the field picker to add issue fields and custom fields, comments or issue linking information.
3. Click Save at the bottom of the page to save your template or click Cancel to discard the draft.
Go to Email Templates under OUTGOING EMAILS.
Click the three dots next to the name of the template and choose Test.
1. Go to OUTGOING EMAILS --> Contexts.
2. Click the Add button. The following fields need to be filled:
Project
Select the project you want to apply the context settings to. Leave the field empty to apply this context for all projects.
Issue Type
Select the issue type you want to apply the context settings to. Leave the field empty to apply this context for all issue types.
Template
Select a default template for this context to use (e.g. the one you customized above). This template will be used when sending emails using the Email button.
External Watchers Field
Add external recipients as watchers to the issue.
Sender Name Pattern
From Email Address
Enter the email address you want to use as the "from address" in the emails. If left empty, JETI will use the default settings.
Read more here:
Read more .
Read more .
Enter a name that appears in the emails as the sender. If left empty, JETI will use JIRA's default settings. Specify (in ) how to format the sender's name in outgoing emails.
Specify (in ) how to format the From Email Address in outgoing emails.