FAQ
Last updated
Was this helpful?
Last updated
Was this helpful?
If you ever come across with the acronym JETI, know that it stands for Jira Email This Issue.
See detailed instructions .
Yes, we do, however the license keys are issued by Atlassian. Read through to learn how you can receive your keys.
There may be multiple reasons why Email button is not shown. Read to understand what happens.
Absolutely. There are multiple ways to achieve this. Read through to understand which alternative works best for you.
Mail app on iOS devices does not handle multipart/related emails correctly. The iOS Mail app does not show attachments.
SINCE V7.1.1.5
There may be numerous reasons why you don't get emails from JETI/Jira. Read through the .
No, absolutely not. See .
Yes, the name of the sender is easily and flexibly configurable. See .
JETI provides an issue specific and a global log of emails. See .
See to impose restrictions.
Email loops might happen as a result of misconfiguration. See .
Yes, it can Route Emails to Projects. The Email This Issue Mail Handler can do a lot with the incoming emails, e.g. it can initialize issue fields based on the incoming email. Read more .
Email This issue supports sending personalized emails individually to each recipient. Read more .