> For the complete documentation index, see [llms.txt](https://docs.meta-inf.hu/email-this-issue/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.meta-inf.hu/email-this-issue/email-this-issue-for-jira-server-data-center/server-to-cloud-migration/server-to-cloud-manual-migration-guide-for-email-this-issue/migrating-outgoing-settings/migrating-manual-email-defaults.md).

# Migrating Manual Email Defaults

This section provides information on how to migrate manual email defaults from Server to Cloud.

Note that manual email defaults are configured under **Manual Email Defaults** and **Contexts** on Server, but you can configure them under **Manual Email Configurations** on Cloud.

1. On the Server interface, display the manual email defaults that you want to migrate as follows:
   1. Select **Manual Email Defaults** under the **OUTGOING EMAILS** section of the sidebar.
   2. Click the three dots next to the configuration you want to migrate and select **Edit**.

2. In a separate browser tab, log in to the Cloud interface and migrate the scope-related settings as follows:
   1. Select **Manual Email Configurations** under the **GENERAL CONFIGURATION** menu item of the **Outgoing Emails** configuration tab. and click **Add**.

   2. Copy and paste the content from the **Default Settings** panel on Server to the **Add Manual Email Configuration** panel on Cloud. As shown in the image below, make sure to copy and paste the content of the following fields:
      * **Project**
      * **Issue Type**
      * **JQL Filter**
      * **Order**

3. Migrate the default recipients as follows:
   1. Click **Next** on the **Add Manual Email Configuration** panel of the Cloud interface.
   2. As shown in the image below, copy and paste the content of the following fields from the **Manual Email Defaults** panel on Server to the **Add Manual Email Configuration** panel on Cloud:
      * **Recipients (To) → Recipient(s) To**
      * **Copy recipients (Cc) → Recipient(s) Cc**
      * (Optional) **Copy recipients (Bcc) → Recipient(s) Bcc**

4. Migrate the content-related settings as follows:
   1. Click **Next** on the **Add Manual Email Configuration** panel of the Cloud interface.

   2. Make sure you configure the same format in the **Email Format** field on Cloud as on Server, as shown in the image below:

   3. On the Server interface, select **Context** under the **OUTGOING EMAILS** section of the sidebar to display the context configuration that you want to migrate.

   4. Click the three dots next to the context configuration you want to migrate and select **Edit**.

   5. Copy and paste the content from the **Edit Context** panel on Server to the **Add Manual Email Configuration** panel on Cloud. As shown in the image below, make sure to copy and paste the content of the following fields:
      * **Template → Template**
      * **Template Categories → Template Categories**
      * **Response Categories → Canned responses**

5. Migrate the comment settings as follows:
   1. Click **Next** on the **Add Manual Email Configuration** panel of the Cloud interface.
   2. On the Server interface, go back to **Manual Email Defaults**.
   3. Click the three dots next to the configuration you want to migrate and select **Edit**.
   4. Under **Comment Settings**, check the content of the **Comment visibility** field, and configure the following fields accordingly in the **Add Manual Email Configuration** panel of the Cloud interface, as shown in the image below:
      * **Add Comment to Issue**
      * **Comment visibility**

6. Click **Save** in the **Add Manual Email Configuration** panel.

Your manual email default settings are migrated from Server to Cloud.

For more information, see:

Server documentation: [Manual Email Default Settings](/email-this-issue/email-this-issue-for-jira-server-data-center/documentation/outgoing-emails/sending-manual-emails/manual-email-default-settings.md)

Cloud documentation: [Manual Email Configuration](https://docs.meta-inf.hu/email-this-issue/outgoing-emails/manual-emails)


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