Manual Email Default Settings
Email this issue allows you to send manual emails using the Email button in the issue screen. When you open the email screen you may want to see default recipients, apply default email format and various other mail options.
Just like any other context like entities in Jira Email This Issue, Default Settings may also be applied to one or more projects, one or more issue type or you can even specify a JQL filter criteria to precisely target the defaults to issues.
Go to Manual Email Defaults under OUTGOING EMAILS. To add a new configuration, click the Add button. To edit an already existing one, click the three dots and choose Edit.
The following images give an example of a simple configuration:
Once configured, the email screen will be initialized with the best matching default settings. If none applies to an issue, the global defaults from the Configuration tab will apply.
Note: In order to make sure the default settings are applied, user options should be disabled in General Configuration. For more information, see General configuration.
Default Settings
How default settings are applied
There may be multiple default settings configured. Email This Issue finds the nearest matching default settings for an issue when the email screen opens.
The evaluation of the default settings is done the same way as the evaluation of Contexts is. (For more information, see Contexts.) Email options set on the email screen override the manual email defaults.
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