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Adding custom macro to email templates

To add custom macro to an email template, do the following:
1. Go to Email Templates under OUTGOING EMAILS.
2. Click the three dots next to the name of the template you want to edit, and choose the Edit HTML option.
3. In the HTML Body Template editor under the Edit Template panel, you can insert your velocity code at the top of the HTML code between <!-- and -->, then save it.
Result: If the velocity code is correct, you can use the macro in your email template.