9.0.2 Bugfixes, next step in deprecating the Classic Mail Handler

What’s new

  • According to our deprecation process, adding new Classic Mail Handler is not possible any longer (existing ones will still work)

  • Next Gen mail handler has a new action to add email audit log entries

  • Logging improvements for better troubleshooting

What’s fixed

  • Can't create Service Desk request when saving sender in an organization

  • Formatting issues with email templates based on Jira native templates

  • Broken image thumbnail links in outgoing emails

  • Customer creation in mail handlers when multiple emails are processed simoultanously from the same external sender

  • Failure to handle incoming emails if recipients are inactive

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