9.3.2 Major improvements

Release notes

What’s new

  • Auto-Reply emails, Bulk emails with List of Issues option and Sign up notification emails can be sent out using Email this Issue Outgoing Connections.

  • Option to clone Mail Handlers.

  • Option for stripping original email's body when commenting issues upon sending reply emails.

  • Warning dialog about estimated number of emails that are to be processed upon enabling Incoming Mail Connections.

What’s fixed

  • Requests can be created based on emails even if description or summary fields are hidden on the customer portal.

  • Cleaned up misleading error log messages.

  • Audit Log entries are created also if individual emails setting is configured in Context.

  • Emails created with Mail Body Initializer template are sent out using the preconfigured email format.

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