9.3.2 Major improvements

Release notes

What’s new

• Auto-Reply emails, Bulk emails with List of Issues option and Sign up notification emails can be sent out using Email this Issue Outgoing Connections.

• Option to clone Mail Handlers.

• Option for stripping original email's body when commenting issues upon sending reply emails.

• Warning dialog about estimated number of emails that are to be processed upon enabling Incoming Mail Connections.

What’s fixed

• Requests can be created based on emails even if description or summary fields are hidden on the customer portal.

• Cleaned up misleading error log messages.

• Audit Log entries are created also if individual emails setting is configured in Context.

• Emails created with Mail Body Initializer template are sent out using the preconfigured email format.