Email This Issue
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Email This Issue - for Jira Server/Data Center
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Email This Issue - for Jira Server/DC
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How to find out why the Email button is missing
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How to install license keys
There are two types of license keys provided for Jira Email This Issue (JETI):
  • Marketplace License Key
  • Vendor License Key
Note: Sales for Server licenses has ended, but the procedure is still applicable for DC licenses.

Marketplace License Key

Obtain your marketplace license key by purchasing the license in the Atlassian Marketplace.
Note: Marketplace license keys are sent to you by Atlassian. No interaction with the Vendor (META-INF) is required in order to receive your key.
Jira has a built-in app manager. Marketplace License Keys must be saved there.
Go to Administration --> Manage apps then choose ATLASSIAN MARKETPLACE --> Manage apps.
​

Vendor License Key

Before JETI was available in the Marketplace, we sold license keys directly to customers. These are called Vendor License Keys. If you have purchased a vendor key, you must have interacted with us and you must have received your key in an email from us, the vendor.
In this case, you have a Vendor License Key that must be installed differently.
Go to Administration --> Manage apps then choose ATLASSIAN MARKETPLACE --> Manage apps.
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Marketplace License Key
Vendor License Key