Email This Issue
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Email This Issue - for Jira Server/DC
Features
Comparing Email This Issue and Jira Server/DC
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Outgoing Emails
Incoming Emails
Integrations
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Service management integration
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Server to Cloud - Manual migration guide for Email This Issue
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FAQ
FAQ
Tutorials
Configuring email approval
Customizing the email template used with manual emails
Enhance Jira Service Management with Email This Issue
Getting Started
Setting up an Email Help Desk
Setting up customized notifications
Setting up a Service Management with a Next-Gen Mail Handler
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Getting Started
This guide is to show you how to start using Email This Issue after installing it from the
Atlassian Marketplace
.
Before you begin
This tutorial require
s
the following prerequisites to be met:
The Email This Issue add-on is installed in Jira. Read more
here
.
A license key is saved in Jira.
You have an SMTP server configured in Jira. Read more
here
.
Note
: You must be a
Jira administrator
to be able to perform the following settings.
Objectives
By following this guide you will be able to send issues via email from Jira using the default email template.
Read more here:
β
Email templates
β
β
Sending manual emails
β
Procedure
1. Open the issue in Jira. To send a manual email, do either of the following:
Click the
Email
button on the right side of the issue screen.
Under
More
, choose the
Email This Issue
item from the menu.
Press Q.
The Email This Issue email edit screen appears on the left, and the actual issue details on the right column of the page:
2. Add recipients in the
To
and optionally to the
Cc
fields.
3. Fill out the email subject and the body.
4. Click
Send
.
β
Read more:
β
Sending manual emails
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Setting up an Email Help Desk
Last modified
4mo ago
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Contents
Before you begin
Objectives
Procedure