Migrating Notifications

This section provides information on how to migrate notifications from Server to Cloud.

Note: Notifications are configured under Contexts and Notifications on Server, but you can configure them under Notification Schemes and Advanced Email Configuration on Cloud.

1. Migrate each context configuration into a notification scheme as follows:

   1. On the Server interface, display the context you want to migrate as follows:

      1. Select Contexts under the OUTGOING EMAILS section of the sidebar.

      2. Click the three dots next to the context you want to migrate and select Edit.

   2. In a separate browser tab, log in to the Cloud interface, go to Email Notification Schemes under the GENERAL CONFIGURATION menu item of the Outgoing Mails configuration tab, and click Add.

   3. Copy and paste the content from the Edit Context panel on Server to the Add Email Notification Scheme panel on Cloud. As shown in the image below, make sure to copy and paste the content of the following fields:

      • Project

      • Issue Type

      • JQL Filter

      • Order

        
   4. Make sure to set Event Matching on Cloud according to your Server settings as shown in the image below.

      1. On the Server interface, select Notifications under OUTGOING EMAILS.

      2. Choose the notification template you want to migrate. Click the three dots and select Edit.

      3. Configure the same settings in the Event matching field of the Add Email Notification Scheme panel on Cloud as they are in the Event Processor field of the Edit Notification panel on Server.

         
   5. Click Save in the Add Email Notification Scheme panel of the Cloud interface.

2. Based on the notification templates settings on Server, set up the notifications on Cloud as follows:

   1. On the Server interface, select Notifications under OUTGOING EMAILS to display your notification templates.

   2. Apply the same basic notification scheme settings on Cloud as on Server as shown in the image below.

      
3. Prepare for the migration of email notification settings for each migrated notification scheme as follows:

   1. On the Server interface, click the three dots next to a notification template and select Event Notifications.

   2. Click the three dots next to an event notification and select Edit to display the Configure Notification Event panel.

4. Migrate the scope-related settings for each email notification as follows:

   1. In the Email Notification Schemes panel of the Cloud interface, find the notification scheme that corresponds to the notification template whose settings are displayed in the Server interface.

   2. Click the three dots next to the notification scheme and select Add Email Notifications.

   3. Copy and paste the content from the Configure Notification Event panel on Server to the Add Email Notification panel on Cloud. As shown in the image below, make sure to copy and paste the content of the following fields:

      • Event Types→ Events

      • Issue Matches (JQL) → JQL Filter

      • Fields Changed → Field

        
   4. On the Add Email Notification panel of the Cloud interface, click Next.

5. Migrate the notification recipients as follows:

   1. Copy and paste recipients from the Configure Notification Event panel of the Server interface to the Add Email Notification panel of the Cloud interface as shown in the image below:

   2. On the Add Email Notification panel of the Cloud interface, click Next.

6. Migrate email content settings as follows:

   1. As shown in the image below, copy and paste the content of the following fields to the Add Email Notification panel of the Cloud interface:

      • Template → Template

      • Subject → Subject

      • Body → Message

      • Add attachments to email → Attachments

        
   2. On the Add Email Notification panel of the Cloud interface, click Next.

7. Migrate additional settings as follows:

   1. Make sure you apply the same additional email settings on Cloud as on Server, as shown in the image below:

   2. Click Save in the Add Email Notification panel.

8. Repeat step 3-8 of this procedure for all your notification templates.

Result: Your notification templates and the corresponding contexts and notifications are migrated from Server to Cloud.

For more information, see:

Server documentation: Event Notifications

Cloud documentation: Email Notification Schemes