# Email Operation Dashboard
Implementing business critical processes with emails involved usually makes the processes more robust, flexible to use and improves customer experience. This is because emails are easy to use, available everywhere and can be more convenient to execute the processes than to use tedious forms with dozens of fields.
It is relatively easy to build the necessary email components with Email This Issue, however, to understand how the email channels perform, how many emails your users and customers send and receive, was not (easily) possible so far.
The Email Operation Dashboard aims to come to the rescue. It introduces charts and simple gadgets that reveal useful insights and help understand the behind-the-scenes details.
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