# Email Audit Log

The Email Audit Log lists all outgoing and incoming emails that were sent or received and processed via Email This Issue. There are two types of email audit log:&#x20;

* A global log&#x20;
* A log for each issue

## Global Email Audit Log <a href="#emailauditlog-globalemailauditlog" id="emailauditlog-globalemailauditlog"></a>

To access the Global Email Audit Log go to the **Administration** configuration tab and choose **Email Audit Log** under the **AUDIT** menu item. The global audit log can be searched and cleared by deleting the items in the current search.

<figure><img src="https://880912854-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mf8H-oTE_fhOrUtfYrN-2724419853%2Fuploads%2FLH1TRj9UEe73HLhKcCdx%2Fauditlog_1.png?alt=media&#x26;token=b7f54cc5-b058-44e4-9e27-21e05fd09965" alt=""><figcaption><p>Email Audit Log</p></figcaption></figure>

The email details can be viewed by expanding the mail items on the log.

<figure><img src="https://880912854-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mf8H-oTE_fhOrUtfYrN-2724419853%2Fuploads%2FThW6xOmNs62TDlCeNRm8%2Fauditlog_2.png?alt=media&#x26;token=4905c1c9-56aa-4585-ad1a-b8f7ce9c5174" alt=""><figcaption><p>Email Audit Log - Email Details</p></figcaption></figure>

## Emails tab <a href="#emailauditlog-emailsissuetab" id="emailauditlog-emailsissuetab"></a>

Email This Issue has an **Emails** tab at the bottom of the **View issue** screens under **Activity**. The **Emails** issue tab lists all outgoing and incoming emails related the issue.&#x20;

<figure><img src="https://880912854-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mf8H-oTE_fhOrUtfYrN-2724419853%2Fuploads%2FhbfkU0hUhuwLQRBICPeQ%2Flog_1.png?alt=media&#x26;token=2fc36248-e959-4795-80b1-1eeee278a844" alt=""><figcaption><p>View Issue - Emails Tab</p></figcaption></figure>

Email details are available by expanding mail items.

<figure><img src="https://880912854-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mf8H-oTE_fhOrUtfYrN-2724419853%2Fuploads%2FBhpyS7rHW2zctz22nCCI%2Flog_2.png?alt=media&#x26;token=57ea0ffc-ba8f-4573-bca5-6e833287dfe1" alt=""><figcaption><p>Emails Tab - Expand &#x26; Actions</p></figcaption></figure>
