Adding/editing actions

To add an action under a condition or another action, hover the mouse and use the plus ( + ) sign on the right to open the pop-up menu:

To add an action or condition at the top level, use the plus ( + ) sign at the bottom of the left-side list:

This way complex rule and action definitions can be created.

The following figure shows a simple configuration example:

If the issue is not found (by issue keys found in the email's subject), the mail handler creates a "Fix an account problem" issue in the project. The issue's summary becomes the subject of the email, and the description contains the body of the email. Else, if the issue was found, a comment will be added to the existing issue, then the comment's content will be added to the email's body.