> For the complete documentation index, see [llms.txt](https://docs.meta-inf.hu/email-this-issue/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.meta-inf.hu/email-this-issue/adding-editing-a-mail-handler/email-this-issue-for-jira-cloud-mail-handler-actions/creating-a-customer.md). # Creating a customer The **Create customer** action creates a Service Management Customer with the sender's email address if it does not yet exist, and sets it as the executing user. If it already exists, it will be logged and no customer will be created. {% hint style="info" %} **Note**: You have to provide a Service Management project to which you want to assign the customer. {% endhint %}