Email This Issue
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Email This Issue - for Jira Cloud
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Overview
Email This Issue - for Jira Cloud
Features
How Email This Issue Works
Comparing Email This Issue and Jira Cloud
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Outgoing Emails
Outgoing emails overview
Manual emails
Email notification schemes and email notifications
Workflow post functions
Advanced email configuration
Customizing email templates
Canned Responses (default messages)
Scope evaluation
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Incoming Emails (Mail Handlers)
Incoming emails overview
Adding/editing a mail handler
Global Sender Address Filters
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Administration
Outgoing Mail Connections
Alerting via Webhooks
Mail Queue
Email Audit Log
Permissions
Recipient Restrictions
Incoming Mail Connections
Incoming Mail Queue
Incoming Mail Log
OAuth2 Credentials
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FAQ
No recipients error in outgoing emails
How-to add custom macro to email Template?
Why cannot I select custom event types in notification?
How to configure the Email This Issue addon user in Jira Cloud?
I get an error: Could not create request on behalf of the sender
Why is the Incoming Mail Queue size limited?
Outgoing mail not sent - Read timeout error
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General
Release Notes
API
Addon Pages
Security Advisories
Appendix
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Global Sender Address Filters
With Incoming Mail Filters you can set-up global rules for filtering incoming emails. These rules are applied on every incoming mails on all mail accounts.

Sender email address filters

On the Sender email address filters page you can create a ruleset to accept or reject the emails based on the sender email address.
A rule consists of a regular expression and an action. When an email comes in, the engine checks the first rule if its regular expression matches the sender's email address. If it matches the expression, the selected action for the rule is applied. If it does not match, the next rule is checked. If there is no match, the default action is applied.
You can create any number of rules. The order of the rules can be changed by dragging and dropping the rules using the arrows icon in the first column.
Note: The default action cannot be deleted and cannot be moved.
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Maintaining email chains
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Outgoing Mail Connections
Last modified 11mo ago
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