Email This Issue
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Email This Issue - for Jira Cloud
Email This Issue - for Jira Cloud
  • ⬇️Overview
  • Email This Issue - for Jira Cloud
  • Features
  • How Email This Issue Works
  • Secure the email channel with Email This Issue
  • Comparing Email This Issue and Jira Cloud
  • 📤Outgoing Emails
    • Outgoing emails overview
    • Manual emails
      • Configuring manual emails
      • Sending manual emails
    • Email notification schemes and email notifications
    • Workflow post functions
    • Advanced email configuration
    • Customizing email templates
    • Canned Responses (default messages)
    • Scope evaluation
  • 📥Incoming Emails (Mail Handlers)
    • Incoming emails overview
  • Mail handlers - adding / editing
    • General handler settings
    • Filtering
    • Finding issues
    • Setting up rules and actions in the actions editor
      • Adding/editing actions
      • Adding recipients to Request Participants
      • Creating an issue
      • Updating an issue
      • Setting field values
      • Adding comments
      • Sending auto-reply emails
      • Executing workflow transitions
      • Creating a customer
      • Using split regexp
      • Conditions
      • Approve request
      • Decline request
    • Maintaining email chains
    • Mail Handler New UI
  • Global Sender Address Filters
  • Attachment Filters
    • Regular Attachment Handling Deprecation
  • 🤓Administration
    • Outgoing Mail Connections
    • Alerting via Webhooks
      • Webhooks
        • Configuring Slack to receive alerts via webhooks
        • Configuring OpsGenie to Receive alerts via webhooks
        • Configuring Microsoft Teams to receive alerts via webhooks
      • Webhook execution logs
    • Mail Queue
    • Email Audit Log
    • Permissions
    • Recipient Restrictions
    • Incoming Mail Connections
    • Email Security
    • Incoming Mail Queue
    • Incoming Mail Log
    • OAuth2 Credentials
      • Enabling OAuth2 Authorization in your Google Account
      • Enabling OAuth2 Authorization in your Microsoft 365 Account
      • Troubleshooting guides for Microsoft OAuth2 Connections
        • How to fix "BAD User is authenticated but not connected" error​
        • How to fix "401 Unauthorized" error
        • How to fix "key expires_in " error
        • How to fix "Need admin approval" error
  • ☁️Server to Cloud Migration
    • 🛫Server to Cloud - Automatic Migration tool
      • Preparing for the migration
      • Doing the migration
      • Finalizing the migration in Cloud
      • Migration with unsupported Jira versions causes errors
    • Server to Cloud - Manual migration guide for Email This Issue
  • ❓FAQ
    • No recipients error in outgoing emails
    • How-to add custom macro to email Template?
    • Why cannot I select custom event types in notification?
    • How to configure the Email This Issue addon user in Jira Cloud?
    • I get an error: Could not create request on behalf of the sender
    • Why is the Incoming Mail Queue size limited?
    • Outgoing mail not sent - Read timeout error
    • Access restriction icon is not appearing when adding internal attachments via Email this Issue
  • 🌪️General
    • Release Notes
    • API
      • API for Velocity Context Objects - 1.7
      • API for Velocity Context Objects
    • Addon Pages
      • Integrity Check
      • Feedback and Support
    • Security Advisories
      • Email This Issue Security Advisory September 28, 2020
    • Appendix
      • Supported Time Zones
    • Integration of Glass Documentation
  • Configuration Assistant
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  1. Administration

OAuth2 Credentials

PreviousIncoming Mail LogNextEnabling OAuth2 Authorization in your Google Account

Last updated 3 months ago

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Email This Issue now supports OAuth2 authentication mechanism for both Google and Microsoft accounts.

To make this work you have to create the following:

  • OAuth Client Credentials in the Google Cloud Console (as described in ) or in the Microsoft O365 Console (as described in )

  • a Client Credentials configuration in Email This Issue with the Client ID and Client Secret from the Google Service Account or the Microsoft Service Account. These client credentials can later be selected in the and dialog.

1. To manage the OAuth2 Credentials, go to the Administration configuration tab and choose OAuth2 Credentials under the OAUTH2 menu item.

2. If you create a new credential configuration or edit an existing one, a dialog opens:

In this dialog you can find these properties:

  • Name: a custom name for this entry.

  • Client id: the Client ID of the OAuth Client Credentials created in Google Cloud Console or the Microsoft O365 Console.

  • Client secret: the Client Secret of the OAuth Client Credentials created in Google Cloud Console or the Microsoft O365 Console.

  • Authorization URI:

  • Token URI:

    • Google: https://oauth2.googleapis.com/token

Google:

Microsoft: custom URI generated via

Microsoft: custom URI generated via

Redirect URI: this is a read-only field containing the redirect URI to Email This Issue. You can copy its value by clicking on the icon next to the input field and it should be used in the Google Console or the Microsoft O365 Console when configuring the OAuth2 Credentials. The value depends on the data residency of the Email This Issue app: US: EU:

🤓
https://accounts.google.com/o/oauth2/auth
Azure
Azure
https://jeti.addon.meta-inf.hu/admin/oauth2/callback
https://jeti.addon-eu.meta-inf.hu/admin/oauth2/callback
Enabling OAuth2 Authorization in your Google Account
Enabling OAuth2 Authorization in your Microsoft o365 Account
Incoming Mail Accounts
SMTP Servers
OAuth2 Credentials
Edit OAuth2 Credentials