Setting up rules and actions in the actions editor - Email This Issue

Email This Issue

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Email This Issue - for Jira Cloud

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Overview

Email This Issue - for Jira Cloud

How Email This Issue Works

Comparing Email This Issue and Jira Cloud

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Outgoing Emails

Outgoing emails overview

Email notification schemes and email notifications

Workflow post functions

Advanced email configuration

Customizing email templates

Canned Responses (default messages)

Scope evaluation

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Incoming Emails (Mail Handlers)

Incoming emails overview

Adding/editing a mail handler

General handler settings

Setting up rules and actions in the actions editor

Adding/editing actions

Adding recipients to Request Participants

Creating an issue

Updating an issue

Setting field values

Adding comments

Sending auto-reply emails

Executing workflow transitions

Creating a customer

Using split regexp

Maintaining email chains

Global Sender Address Filters

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Administration

Outgoing Mail Connections

Alerting via Webhooks

Email Audit Log

Recipient Restrictions

Incoming Mail Connections

Incoming Mail Queue

Incoming Mail Log

OAuth2 Credentials

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FAQ

No recipients error in outgoing emails

How-to add custom macro to email Template?

Why cannot I select custom event types in notification?

How to configure the Email This Issue addon user in Jira Cloud?

I get an error: Could not create request on behalf of the sender

Why is the Incoming Mail Queue size limited?

Outgoing mail not sent - Read timeout error

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General

Security Advisories

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Setting up rules and actions in the actions editor

In the actions editor, the following can be added:
Conditions (IF, ELSE) 
Actions (Create issue/request, Add comment, Execute transition, Autoreply, etc.) 
Conditions and actions can be added under each other and are executed in that order they appear on the list on the left side. Whenever you click on a condition or an action, their details appear on the right side. Any modification to the properties of the action or a condition appear immediately on the left side.
Actions added to a condition are executed if the given IF or ELSE condition is evaluated to be true. There are some special actions, like Set field value that can be added under other actions like Create issue/request or Execute transition. 
Note: In such cases, these child actions are executed together with the parent action in a single step. For example, when a new issue is created, fields can be initialized as well in a single transaction, to avoid sending several "Issue updated" notification emails that would be generated if these actions were executed separately.

Adding/editing actions

Last modified 5mo ago

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