Email This Issue
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Email This Issue - for Jira Cloud
Email This Issue - for Jira Cloud
  • ⬇️Overview
  • Email This Issue - for Jira Cloud
  • Features
  • How Email This Issue Works
  • Secure the email channel with Email This Issue
  • Comparing Email This Issue and Jira Cloud
  • 📤Outgoing Emails
    • Outgoing emails overview
    • Manual emails
      • Configuring manual emails
      • Sending manual emails
    • Email notification schemes and email notifications
    • Workflow post functions
    • Advanced email configuration
    • Customizing email templates
    • Canned Responses (default messages)
    • Scope evaluation
  • 📥Incoming Emails (Mail Handlers)
    • Incoming emails overview
  • Mail handlers - adding / editing
    • General handler settings
    • Filtering
    • Finding issues
    • Setting up rules and actions in the actions editor
      • Adding/editing actions
      • Adding recipients to Request Participants
      • Creating an issue
      • Updating an issue
      • Setting field values
      • Adding comments
      • Sending auto-reply emails
      • Executing workflow transitions
      • Creating a customer
      • Using split regexp
      • Conditions
      • Approve request
      • Decline request
    • Maintaining email chains
    • Mail Handler New UI
  • Global Sender Address Filters
  • Attachment Filters
    • Regular Attachment Handling Deprecation
  • 🤓Administration
    • Outgoing Mail Connections
    • Alerting via Webhooks
      • Webhooks
        • Configuring Slack to receive alerts via webhooks
        • Configuring OpsGenie to Receive alerts via webhooks
        • Configuring Microsoft Teams to receive alerts via webhooks
      • Webhook execution logs
    • Mail Queue
    • Email Audit Log
    • Permissions
    • Recipient Restrictions
    • Incoming Mail Connections
    • Email Security
    • Incoming Mail Queue
    • Incoming Mail Log
    • OAuth2 Credentials
      • Enabling OAuth2 Authorization in your Google Account
      • Enabling OAuth2 Authorization in your Microsoft 365 Account
      • Troubleshooting guides for Microsoft OAuth2 Connections
        • How to fix "BAD User is authenticated but not connected" error​
        • How to fix "401 Unauthorized" error
        • How to fix "key expires_in " error
        • How to fix "Need admin approval" error
  • ☁️Server to Cloud Migration
    • 🛫Server to Cloud - Automatic Migration tool
      • Preparing for the migration
      • Doing the migration
      • Finalizing the migration in Cloud
      • Migration with unsupported Jira versions causes errors
    • Server to Cloud - Manual migration guide for Email This Issue
  • ❓FAQ
    • No recipients error in outgoing emails
    • How-to add custom macro to email Template?
    • Why cannot I select custom event types in notification?
    • How to configure the Email This Issue addon user in Jira Cloud?
    • I get an error: Could not create request on behalf of the sender
    • Why is the Incoming Mail Queue size limited?
    • Outgoing mail not sent - Read timeout error
    • Access restriction icon is not appearing when adding internal attachments via Email this Issue
  • 🌪️General
    • Release Notes
    • API
      • API for Velocity Context Objects - 1.7
      • API for Velocity Context Objects
    • Addon Pages
      • Integrity Check
      • Feedback and Support
    • Security Advisories
      • Email This Issue Security Advisory September 28, 2020
    • Appendix
      • Supported Time Zones
    • Integration of Glass Documentation
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On this page
  • General Information
  • Creating the Incoming Webhook Connector
  • Configuring the Webhook in Email This Issue

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  1. Administration
  2. Alerting via Webhooks
  3. Webhooks

Configuring Microsoft Teams to receive alerts via webhooks

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Last updated 2 years ago

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General Information

In order to receive alerts via Microsoft Teams (MS Teams), you need to set up two configurations:

  • create an Incoming Webhook Connector for your channel in Microsoft Teams

  • setup a Custom Webhook in Email This Issue administration

If you in your MS Teams desktop application, try doing it via the web version of Microsoft Teams. The steps are going to be the same for both platforms.

Creating the Incoming Webhook Connector

In order to add the Incoming Webhook Connector, follow the below steps:

Open the MS Teams channel configuration panel and set up the Incoming webhook connector for the channel that you would want Email This Issue to send the alerts to.

In this example, it's called Alerting-Incidents. Click on the three dots and open Connectors:

After the App browser pops up look for the Incoming Webhook - Add option:

If you cannot see it; search for it using the search bar. Add the Incoming Webhook to your channel by clicking on the Add button.

After adding the Webhook, you can name this connection and upload an image for it.

Clicking on the Create button will reveal the URL that Email This Issue needs to connect to your channel:

This concludes the setup process in Microsoft Teams.

Configuring the Webhook in Email This Issue

In Email This Issue you need to create a Custom Webhook:

Copy the whole URL from the Incoming Webhook (in the Microsoft settings) and paste it in the Service URL section. There is no API Token needed, the Request header part can also be left as it is.

You can also configure the message (request body) here. Above you can see an example for a very simple alert, but you can use the from the Microsoft documentation for further styling options. For the list of available variables and references please check out the documentation page.

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syntax reference
Webhooks
can't add a connection
Microsoft Teams channel settings
Incoming Webhook - Add panel
Incoming Webhook item in the App browser
Icoming Webhook configuration panel
Microsoft Teams Incoming Webhook service URL
Email This Issue Webhook creation panel
Enail This Issue webhook configuration panel