# Configuring Microsoft Teams to receive alerts via webhooks
## General Information
In order to receive alerts via Microsoft Teams (MS Teams), you need to set up two configurations:
* create an **Incoming Webhook** **Connector** for your channel in Microsoft Teams
* setup a **Custom Webhook** in Email This Issue administration
{% hint style="warning" %}
If you [can't add a connection](https://techcommunity.microsoft.com/t5/microsoft-teams/can-t-add-connector-to-team/m-p/2516559)[ ](https://techcommunity.microsoft.com/t5/microsoft-teams/can-t-add-connector-to-team/m-p/2516559)in your MS Teams desktop application, try doing it via the web version of Microsoft Teams. The steps are going to be the same for both platforms.
{% endhint %}
## Creating the Incoming Webhook Connector
In order to add the Incoming Webhook Connector, follow the below steps:
Open the MS Teams channel configuration panel and set up the **Incoming webhook connector** for the channel that you would want Email This Issue to send the alerts to.
In this example, it's called *Alerting-Incidents*. Click on the three dots and open **Connectors:**
After the **App browser** pops up look for the **Incoming Webhook - Add** option:
If you cannot see it; search for it using the search bar. Add the Incoming Webhook to your channel by clicking on the **Add** button.
After adding the Webhook, you can name this connection and upload an image for it.
Clicking on the **Create** button will reveal the URL that Email This Issue needs to connect to your channel:
This concludes the setup process in Microsoft Teams.
## Configuring the Webhook in Email This Issue
In Email This Issue you need to create a **Custom Webhook**:
Copy the whole URL from the Incoming Webhook (in the Microsoft settings) and paste it in the **Service URL** section.\
There is no **API Token** needed, the **Request header** part can also be left as it is.
You can also configure the message (request body) here. Above you can see an example for a very simple alert, but you can use the [syntax reference](https://docs.microsoft.com/hu-hu/outlook/actionable-messages/message-card-reference) from the Microsoft documentation for further styling options. For the list of available variables and references please check out the [Webhooks](/email-this-issue/administration/alerting-via-webhooks/webhooks.md) documentation page.
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