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🛫
Server to Cloud - Automatic Migration tool
The automatic migration path for Email This Issue is available since version 9.3.0 in On-prem versions (the Cloud version is released at the same time of this version). It can be used to plan and execute migrations in test and production environments alike.
- No filtering for project data is available. If you set it in the Jira Cloud Migration Assistant to only migrate certain projects, it will not be applicable to the Email This Issue configuration.
- Email This Issue migration tool supports only full migration. All old data on Email this Issue Cloud side will be lost once the migration is done.
- The migration of Mail Handlers is limited in its functionality. For more details see the Finalize Migration in Cloud section.
- The Default event type will not be migrated, therefore this event type will be removed from the Notification events' Event Types list. If the Notification event was listening only on the Default event, the notification event will not be migrated at all.
- Workflow post-function settings are not migrated at all.
The process of moving Email This Issue data from On-prem to Cloud instances can be divided to three main sections:
The below tables attempt to list the migration modes of Email This Issue features.
FULL means that all data is automatically migrated during the process and needs only a check-up from the user when it's done.
✅
CORRECTION REQUIRED means that the user should manually check and carry out additional configurations after the migration is done.
🔧
NOT SUPPORTED means that the features are not migrated at all. This is either due to them not being applicable to the Cloud platform or it is due to technological limitations.
⛔
On-prem configuration | Cloud configuration | Migration mode |
|---|---|---|
OAuth2 Credentials | OAuth2 Credentials | ✅ |
Outgoing Mail Connection | Outgoing Mail Connection | 🔧 |
Incoming Mail Connection | Incoming Mail Connection | 🔧 |
Next-Gen Mail Handler | Mail Handler | 🔧 |
Template | Email Template | 🔧 |
Webhook | Webhook | ✅ |
Notifications | Email Notification Schemes | ✅ |
Context | Manual Email Configuration | 🔧 |
Context | Advanced Email Configuration | 🔧 |
Manual Email Defaults | Manual Email Configuration | 🔧 |
Canned Responses | Responses | 🔧 |
Distribution Lists | ❌ | ⛔ |
Attachment Filters | ❌ | ⛔ |
General Configuration | Advanced Email Configuration | 🔧 |
General Configuration | Manual Email Configuration | 🔧 |
General Configuration | Permission Schemes | ✅ |
Workflow post-function | Workflow post-function | ⛔ |
Server configuration | Cloud configuration | Migration mode |
|---|---|---|
Email log | Email Audit Log | ✅ |
Outgoing Mail Queue (Mail Generation Queue) | Outgoing Mail Queue | ⛔ |
Incoming Mail Queue | Incoming Mail Queue | ⛔ |
Incoming Mail Log | Incoming Log | ⛔ |
Last modified 7mo ago