Email This Issue
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Email This Issue - for Jira Cloud
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Overview
Email This Issue - for Jira Cloud
Features
How Email This Issue Works
Comparing Email This Issue and Jira Cloud
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Outgoing Emails
Outgoing emails overview
Manual emails
Email notification schemes and email notifications
Workflow post functions
Advanced email configuration
Customizing email templates
Canned Responses (default messages)
Scope evaluation
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Incoming Emails (Mail Handlers)
Incoming emails overview
Adding/editing a mail handler
Global Sender Address Filters
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Administration
Outgoing Mail Connections
Alerting via Webhooks
Mail Queue
Email Audit Log
Permissions
Recipient Restrictions
Incoming Mail Connections
Incoming Mail Queue
Incoming Mail Log
OAuth2 Credentials
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FAQ
No recipients error in outgoing emails
How-to add custom macro to email Template?
Why cannot I select custom event types in notification?
How to configure the Email This Issue addon user in Jira Cloud?
I get an error: Could not create request on behalf of the sender
Why is the Incoming Mail Queue size limited?
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General
Release Notes
API
Addon Pages
Security Advisories
Appendix
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Permissions
Using Email This Issue requires users to log in. Anonymous users cannot access it and cannot use its features.
There two type of permissions in Email This Issue:

Send Manual Email Permission

By default, the Email button is displayed for all logged in Jira users in all issues. However, sometimes it is necessary to restrict access to this feature to certain users.
To access this setting, go to the Administration configuration tab and choose Permissions to Send Emails Manually under the PERMISSIONS menu item.
If the the above option is enabled, all users may send emails. However, if the option is turned off, Jira Administrators may grant permissions in the Jira Permission Schemes.

Send Issues in Email Permission

In this case, Permission schemes contain a permission type called Send Issues in Email that can be configured as a regular Jira Permission in the usual way. Users being granted this permission, are able to use the Email button and Email Screen. Unprivileged users may not access the Email screen.

Permission to Configure Email This Issue

To access the configuration screen and the Emails menu in the top navigation bar of Jira, users must be Jira Administrators or Jira System Administrators.
Future versions of Email This Issue will declare a new Global Permission type so that Email This Issue configuration may be delegated to privileged users.
Administration - Previous
Email Audit Log
Next - Administration
Recipient Restrictions
Last modified 8mo ago
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Contents
Send Manual Email Permission
Send Issues in Email Permission
Permission to Configure Email This Issue