# Mail Queue To access the list of the mail items that are being sent via Email This Issue, go to the **Administration** configuration tab, and choose **Outgoing** **Mail Queue** under the **OUTGOING MAILS** menu item. Refresh the page by clicking the Active Queue button to show the current items.

## Error Queue If an email cannot be sent due to some errors, it is placed on the **Error Queue**. The Error Queue contains detailed error information for each mail item and helps to detect the root cause of the error. It is possible to resend the failed items by selecting them and clicking Requeue button on the top of the log entry list. Resending means that the mail item is placed on the mail queue for scheduled delivery.

#### Deleting and re-queuing failed emails

Outgoing Mail Queue - Select to Delete or Requeue

After selecting the mail items, by clicking the Delete button all selected log entries will be deleted permanently. By clicking the Requeue button all selected emails will be transferred to the Active Queue again. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.meta-inf.hu/email-this-issue/administration/email-this-issue-for-jira-cloud-mail-queue.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.